Mrs Annette Brown (f) – Practice Manager
The practice manager, is involved in managing the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care. This includes human resources, finance, patient safety, premises and equipment. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Diane Rankin (f)
Diane works closely alongside the practice manager and is very involved in the day to day running of the practice, including information technology and data accuracy.
Our receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query.
Receptionists make the most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.